Dynamic and results-driven professional leader with over 12 years of experience in the hospitality industry. Demonstrates comprehensive knowledge in establishing and operating successful businesses while adhering to industry codes of ethics. Passionate about customer support, thriving on human interaction and the fulfillment of resolving customer issues. Recognized for strong leadership, effective communication, and the ability to inspire and motivate teams. Committed to lifelong learning, proactive in taking initiative, and skilled in stress management. Expertise includes budget management, financial oversight, and strategic decision-making, combined with strong problem-solving, critical thinking, and decision-making skills.